Payments

Immediate payment is expected at checkout. Payment is accepted by credit card, Paypal and money orders.

If you are new to Etsy, here is a helpful guide to purchasing items
http://www.etsy.com/help_guide_checkout.php
and how to use your credit card to purchase here:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Shipping

Please double check to make sure your shipping information on ETSY is correct.

*Signs usually take 7 business days to process and USPS priority has been 3-5 days for domestic delivery

*If your order is returned to us do to an incorrect/old shipping address, we will happily send it again, but will need to charge for the extra shipping.

*Additionally.. we do not send out tracking information directly, you will receive tracking through your email that is connected with the order.

*International shipping is sent via International First Class USPS. Please note that first class in NOT insured and we will not be held responsible for lost or damaged items.

*Upgraded international shipping is available by request. The customer is responsible for the extra shipping fees.

Refunds

I want you to be completely happy with your purchase. If you are not satisfied, please contact me within 10 business days of receiving your order and I will replace or exchange it.

All refunds are done on a case by case basis.

You will be responsible for returning items in their original condition as well as return shipping costs. Original shipping fee is non-refundable.

Sale items and custom orders are final sale. Sorry, no exceptions

In the event of a lost package, I please ask that you wait 6 weeks before I resend your order. It has been my experience that even the most sidetracked packages, find their way in that time frame.
Additional Policies and FAQs
I welcome all of your wholesale and licensing inquiries!

We do not send out tracking information directly, you will receive tracking through your email associated with your transaction.

Legal imprint